Effective Date: 05 April 2025

At Voltedge Electrical & Renewables Ltd, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website or use our services. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: This includes details like your name, email address, phone number, billing address, and payment information that you provide when you register for an account, make a purchase, or contact us.

• Usage Data: We automatically collect data about your usage of our website, such as IP address, browser type, operating system, and browsing behavior.

• Cookies and Tracking Technologies: We use cookies and similar technologies to track and analyze user behavior on our website. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide and improve our services.

• To process transactions and fulfill your requests.

• To communicate with you, including sending promotional emails or responding to inquiries.

• To analyze and improve website functionality and user experience.

• To comply with legal obligations.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

• Service Providers: Third-party vendors that assist us in running our website, processing payments, or performing other business functions.

• Legal Compliance: If required by law or in response to legal processes (such as a subpoena or court order), we may disclose your personal information.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.

5. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.

• Correction: Request correction of any inaccurate or incomplete information.

• Deletion: Request the deletion of your personal information (subject to certain exceptions).

• Opt-Out: You can opt out of receiving marketing communications from us at any time.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those websites. We encourage you to read their privacy policies before providing them with any personal information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. We encourage you to review this policy periodically for any updates.